Managed Infrastructure Services
We pride ourselves on providing exceptional Managed Infrastructure services. With our 24/7 monitoring and support, we ensure that your systems are always up and running to support your business operations.
A comprehensive range of infrastructure support services offered by our dedicated team. These pivotal components collectively contribute to upholding the seamless operation, safeguarding, and optimization of your organization’s IT ecosystem. Here’s a concise overview of each element we specialize in:
- Server Management (Windows, Linux, etc.): Our team adeptly oversees and nurtures servers running diverse operating systems, including Windows and Linux. This entails meticulous configuration, regular updates, and robust security measures to ensure peak performance.
- Database Expertise (Oracle, SQL Server, Mongo DB, etc.): We handle the intricacies of databases such as Oracle, SQL Server, and MongoDB. Our expertise encompasses fine-tuning for optimal performance, ensuring data integrity, availability, and proficient management.
- Services Governance: Our services management encompasses the orchestration of various applications and services. We diligently ensure their uninterrupted operation, promptly addressing any concerns that may arise.
- Incident Resolution: When incidents occur, our team promptly steps in to resolve them, minimizing disruptions to your services and operations.
- Problem Management: We delve deep into the causes of recurring issues, implementing strategic solutions to prevent their reoccurrence and enhance overall system reliability.
- Change Implementation: We handle planned changes to your infrastructure, applications, or services, meticulously managing the process to mitigate potential risks.
- Identity & Access Assurance (AD, Okta): Our team expertly manages user identities, authentication protocols, and access controls through technologies like Active Directory (AD) and Okta.
- Robust Storage and Backup Solutions: We oversee and optimize your storage systems, ensuring meticulous data backup and robust recovery mechanisms.
- Strategic Virtualization: Our proficiency in virtualization technologies empowers us to create and manage virtual machines, effectively maximizing hardware efficiency.
- Vigilant Monitoring and Alert Systems: We establish proactive monitoring tools to track the health and performance of various components. In case of issues, our alert systems ensure swift response and resolution.
- Continuous Compliance (Patch and Update): Ensuring compliance with stringent security standards, we consistently apply necessary patches and updates to fortify system security.
- Asset Management: We keep meticulous track of your hardware and software assets, managing their utilization and lifecycles with precision.
- Vendor Relations Management: Our team skillfully manages relationships with technology vendors, overseeing procurement, support, and licensing coordination
These areas collectively form the bedrock of a stable, secure, and efficient IT infrastructure for your organization. We shoulder responsibilities spanning planning, deployment, maintenance, security, and issue resolution across these diverse facets of the IT landscape.